Last Updated: 30-10-2025
Welcome to Idle Kami Design. By using our website and purchasing our products, you agree to the following Terms & Conditions:
1. General
This website is operated by Idle Kami Design. By accessing our site or placing an order, you agree to these terms.
2. Products & Services
We offer:
– Custom 3D printing services
– Pre-made 3D printed items
– Apparel (shirts, etc.)
– Other merchandise
Please note that custom prints may vary slightly due to material limitations and manufacturing processes.
3. Orders & Payments
– Orders are confirmed once payment is received.
– Prices are listed in GBP and may include/exclude taxes depending on your region.
4. Shipping & Delivery
Processing and shipping times are outlined in our Shipping Policy. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
5. Returns & Refunds
Our Returns & Refunds Policy explains eligibility and process. Custom 3D prints are generally non-refundable unless defective.
6. Intellectual Property
All product designs, images, and branding on this website are the property of Idle Kami Design or have the required permissions to be sold on this site. Customers may not reproduce or resell without permission.
7. Customer Responsibilities
You agree not to submit designs that infringe on third-party copyrights, trademarks, or contain offensive/inappropriate content.
8. Limitation of Liability
We are not liable for misuse of our products or indirect damages.
9. Governing Law
These Terms are governed by the laws of the United Kingdom.
10. Changes
We may update these Terms from time to time. Please check back periodically.
Last Updated: 30-10-2025
We value your privacy. This policy explains how we collect, use, and protect your personal data.
1. Information We Collect
– Name, email, billing/shipping address, phone number
– Payment details (processed securely through third parties such as Stripe/PayPal)
– Cookies and website usage data
2. How We Use Your Information
– To process and fulfil orders
– To provide customer support
– To send order updates or promotional offers (if you opt-in)
– To improve our website and services
3. Sharing Information
We only share data with trusted partners such as:
– Payment processors (e.g., Stripe, PayPal)
– Shipping carriers (e.g., USPS, UPS, FedEx)
4. Cookies & Tracking
Our website may use cookies or analytics tools (e.g., Google Analytics) to improve user experience.
5. Data Protection
We take reasonable measures to protect your data but cannot guarantee absolute security.
6. Your Rights
You can request access to or deletion of your data by contacting us at info@idlekamidesign.co.uk.
7. Updates
We may update this Privacy Policy periodically.
Last Updated: 30-10-2025
At Idle Kami Design, we aim to get your orders to you as quickly as possible.
Processing Times
– Pre-made items: Ships within 3-5 business days.
– Custom 3D prints: Processing may take 2 weeks depending on complexity.
Shipping Methods & Costs
We ship using Royal Mail and DPD. Shipping costs are calculated at checkout.
International Shipping
We currently do not ship internationally, but may update this in the future.
Delays & Lost Packages
We are not responsible for shipping delays caused by carriers or customs. If a package is lost, please contact us—we will work with the carrier to resolve the issue.
Last Updated: 30-10-2025
We want you to be happy with your purchase. Please read our policy below:
Eligible Returns
– Pre-made products and apparel may be returned within 48 hours of delivery.
– Items must be unused and in original packaging.
Non-Returnable Items
– Custom 3D prints (unless defective or damaged).
– Clearance or final-sale items.
Refunds
– Refunds are issued to the original payment method once the return is received and inspected.
– Shipping costs are non-refundable (unless the error was ours).
Exchanges
We may offer exchanges for size or product defects when stock is available.
Damaged/Defective Items
If your item arrives damaged, contact us at info@idlekamidesign.co.uk with photos within 48 hours of delivery for a replacement/refund.
How to Start a Return
1. Email us at info@idlekamidesign.co.uk with your order number.
2. We will provide return instructions.
3. Customers are responsible for return shipping unless the item was defective.
These Terms & Conditions and Policies are governed by the laws of England and Wales. Any disputes will be handled by the UK courts.
If you have any questions about these Terms & Policies, please visit our Contact page for more information.
